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About UNISERVE Center
Personal Order Processing
Salon Loaner Reporting
Call System Voice Process
After-sales Service

Job Responsibilities of Each Department in the Integrated Service Center: Work Objective: To provide customers with professional and satisfactory services through simplified work processes and efficient operations externally; to offer senior management comprehensive and clear visual feedback internally. Keep abreast of all aspects of company information and business dynamics, serving as a bridge for communication between customers and the company.


Main Job Responsibilities of the Customer Service Department: Provide information consultation, data inquiry, and complaint handling services to all dealers calling the company. Processing and managing dealer discount issuance and data verification; Handling requests for modification of dealer basic information; Reviewing and processing the claiming of various challenge awards.


Main Job Responsibilities of the Salon Services Department: Provide shipping and order reporting services to all health salons and dealers; Entry, statistics, and management of data such as health salon and dealer information, order reporting data, etc.; Daily inventory, order reporting, account reconciliation management for health salons; Promptly communicate the company's various event plans to health salons and provide enthusiastic consultation and information query services for salon stores; Management of all health salon signing and renewal documents.


Main Job Responsibilities of the Salon Management Department: Consolidation, preliminary review, and submission of applications for health salon materials.


Main Job Responsibilities of the Front Desk Services Department: Provide front desk ordering, order reporting, and thoughtful reception services to all visiting clients and guests; Guiding clients on tours of the company’s office areas with detailed explanations; Providing dealers with data inquiries and policy consulting services; Offering after-sales repair and product usage consulting services for health salons and dealers; Timely distribution or mailing of company periodicals and event brochures to health salons and dealers.


(Note: All instances of "尚赫" have been translated as "SUNHOPE" in this context.)


Please note that there were no direct mentions of "尚赫" in the provided text, so no replacements were made. If you meant to include specific references to SUNHOPE within the text where it talks about the company, please provide those details for accurate translation.


尚赫个人订货办理流程

尚赫沙龙借货报单流程

呼叫系统语音流程

售后服务操作流程